TERMS AND CONDITIONS
To understand how your personal information is treated, please read this Terms and Conditions page as well as the Privacy Policy .
This site is administered by DELIRS. This is the trade name of SC Provizii de Iarna SRL, legal personality of Romanian nationality, with its registered office in Romania, JUD. HUNEDOARA, ORŞ. PETRILA, STR. GRĂDIŞTEI, NR.2, having no. of order in the Trade Register J20 / 826/2017 and unique fiscal registration code 37696107.
Use and visit of the www.DELIRS.com site, (hereinafter referred to as the "Site") is governed by the content of these Terms and Conditions, (hereinafter referred to as the "Terms and Conditions"). By accessing and browsing the "Site" you confirm that you have read and agree to these Terms and Conditions. You may print and keep a copy of these Terms and Conditions, which has the value of a contract between SC Provizii de Iarna SRL (under the trade name "DELIRS") and you and which cannot be modified without our prior consent. DELIRS reserves the right to change this document and it is your duty to check the Terms and Conditions regularly and to be aware of any changes.
ACCURACY OF INFORMATION AND DISCLAIMER
DELIRS aims to ensure that all information on the Site is correct. However, the site and the materials available on it are provided for general information purposes only and are not intended to provide complete information or guidance on the topics covered. The pictures of the products presented on the Site are for information purposes, the products actually delivered following the firm order of the customer may differ in appearance and presentation, but not in quantity. Before concluding a contract based on or in connection with the information on this site, you must obtain complete information from the organization or person with whom you establish the contract. DELIRS is not responsible for the information provided by any third party in connection with such a contract.
By visiting the Site, you acknowledge that any reliance on any information or other material contained on this Site is entirely at your own risk and all other warranties, commitments, conditions and terms, express or implied (including, without limitation, in terms of quality, suitability for use, performance or suitability of purpose) with respect to the Site are thus excluded to the fullest extent permitted by law.
You acknowledge that we cannot guarantee that the Site will always be available to you due to the nature of the Internet. In addition, you acknowledge that the site may be unavailable due to maintenance, but where possible, we will perform maintenance outside of main business hours and will try to minimize any downtime.
CODE OF CONDUCT
You agree to ensure that the details you provide to us through the Site are correct and to notify us promptly if any of the details you have provided to us about you change.
If you access any part of the Site that requires you to enter a password, you agree to maintain the confidentiality of any username and password for use on the Site and to be liable for any loss or damage resulting from the use of the password by any third party. .
We reserve the right to revoke your access to the password-protected areas of the site if we believe that its use is to the detriment of us or other users.
If you access any part of the Site, you agree:
use the Site in such a way as not to disturb, interfere with or restrict the use of the Site by third party users;
ensure that any materials uploaded, displayed or transmitted by you through or on the Site are not false, offensive, defamatory, threatening, obscene, illegal and do not infringe the rights of any person, anywhere in the world;
do not revise, decompile, copy or adapt any software or other code or script that is part of the Site, nor attempt to transmit on or through the Site any information that contains a virus, worm, Trojan horse or other disruptive components ;
do not send an e-mail "SPAM" or any unsolicited correspondence not related to the activities of DELIRS, to any address available on the Site;
not to change, modify, delete, interfere with or misuse the data contained on the Site entered by or relating to any third party user of the Site.
If we suffer losses as a result of your breach of these Terms of Use, you agree to indemnify us in full for any loss.
You must ensure that you have adequate protection against computer viruses, worms, Trojans or other destructive objects while using the Internet and that you have a secure connection to the Site.
LINKS AND MESSAGE FORMS
The site may include hypertext links to third party websites. DELIRS is not responsible for and cannot guarantee the content or availability of the materials on any third party site.
ANY OPINIONS EXPRESSED ON THE MESSAGE FORMS ARE NOT NECESSARILY THOSE OF DELIRS.
INTELLECTUAL PROPERTY RIGHTS
DELIRS is the sole owner of all intellectual property rights relating to the content of this Site, including and not limited to articles, text, photographs, illustrations, audio and video clips, trademarks, logos and designs, web design.
No section of the intellectual property content of this site may be reproduced, distributed or published in any form or by any means without the prior written consent of DELIRS. Therefore, visitors to the site must understand and agree not to modify, sell, distribute or create works / works / derivatives, based on the images and information published on this site.
You may print excerpts of content from the Site or any of the pages only for your personal interest but not for other purposes.
You may make a temporary copy of these pages for the purpose of viewing the page in the browser application, but you may not copy, reproduce, or redistribute the contents of these pages, in whole or in part, without the written consent of DELIRS.
All other rights reserved.
COOKIE POLICY
DELIRS PROCESSES your user information by using "Cookies" or other similar tracking technologies. Please also read the Privacy Policy , section dedicated to Cookies.
Our site is developed on the WIX platform. Details about the WIX cookie policy can be found HERE https://www.wix.com/about/privacy .
Our site may contain links to other sites that are maintained exclusively by third parties. Third party sites are not covered by this policy and we are not responsible for their content or privacy practices. We strongly encourage you to read the privacy policy of each site you visit.
DATA PROTECTION
THE PERSONAL DATA OPERATOR IS DELIRS (SC Provizii de Iarna SRL), a company specialized in processing and preserving vegetables and fruits and also selling them through this Site and other distribution channels.
BY USING THIS SITE, INCLUDING REGISTRATION FOR ACCESS TO AREAS OF SECURITY, you consent to DELIRS TO PROCESS ANY TIME PERSONAL entrust ourselves, INCLUDING ANY TIME classified by the EU Regulation 679/2016 as the date PERSONAL sensitive, ACCORDING TO PRIVACY POLICY DELIRS .
CONTRACTUAL DOCUMENTS
By registering an Order on the Site, the Buyer agrees with the form of communication (telephone or e-mail) through which DELIRS carries out its commercial operations.
The notification received by the Buyer, after placing the Order, has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
The contract is considered concluded and in progress between DELIRS and the Buyer upon receipt by the latter of the accepted payment notification of the order, from the online payment processor with which DELIRS has contractual relations. This notification can be sent to the Buyer via e-mail and / or text message - SMS.
ONLINE SALES POLICY
Access to place an order is allowed to any User / Buyer. For justified reasons, DELIRS reserves the right to restrict the access of the User / Buyer in order to place an order and / or to some of the accepted payment methods, if it considers that based on the conduct or activity of the User / Buyer on the Site, the actions it could harm DELIRS in any way. In any of these cases, the User / Buyer may contact the DELIRS Customer Relations Department to be informed of the reasons that led to the application of the restrictive measures.
Communication with DELIRS can be done by direct interaction to the displayed phone number or by the e-mail address mentioned in the Contact section of the Site. Delirs is free to manage the information received without having to justify it.
DELIRS may publish on the Site information about products and / or promotions in a certain period of time and within the limit of available stock.
All tariffs related to the products presented on the Site are expressed in lei (RON) and include VAT
In the case of online payments, Delirs is not / cannot be held liable for any additional costs incurred by the buyer, including but not limited to currency conversion fees charged by the issuing bank of his card, if the currency of issue of the card differs from RON - lei. The responsibility for these possible additional costs lies solely with the buyer.
All the information used to describe the products available on the Site (static / dynamic images / multimedia presentations, etc.) does not represent a contractual obligation on the part of DELIRS, these being used exclusively as a presentation.
After 14 (fourteen) days from the purchase of a product, the buyer can be asked via email to register a Review related to his purchase. The request will be sent to the email address entered by the buyer when placing the order. In this way, the buyer contributes to informing other potential Users / Customers / Buyers on the Site and is actively involved in the development of new services and in a better detailing of the characteristics of our products.
RETURN OF PRODUCTS
According to the Romanian legislation in force, the waiver of purchase by unilateral denunciation is applicable only to individual customer customers. The consumer has the right to notify the trader in writing that he renounces the purchase, without penalties and without invoking a reason, within 14 working days of receiving the product. Returned products must be in the same condition in which they were delivered (in the original packaging, without physical changes, bumps, scratches, etc.). The direct costs of returning the products will be borne by the customer, and the reimbursement of their value will be made within 14 days from the date of receipt of the denunciation signed in original together with the products refused to Romania, JUD. HUNEDOARA, ORŞ. PETRILA, STR. GRĂDIŞTEI, NR.2, or at another address previously communicated by DELIRS.
OTHER CONDITIONS - WARRANTIES
These Terms & Conditions must not affect any other contractual relationship with DELIRS, or any other DELIRS policy.
According to the provisions of Law 449/2003 on the sale of products and the guarantees associated with them, food products do not benefit from a guarantee. Instead, they must be at the time of sale within the period of validity recommended by the manufacturer. Upon receipt of the goods, the customer is encouraged to ensure that the products delivered correspond in terms of quality and quantity to his expectations and correspond to the order placed on the Site. The customer must also ensure that the products are valid - check this on the product label.
In accordance with art. 11 of Law 449/2003, each Customer may request, in case of non-compliance, the replacement of the Product, free of charge, unless the measure is impossible or disproportionate. Product replacement is possible within the available stock. If the Customer has returned a Product because it had manufacturing defects and the Seller does not have a suitable replacement product, he will return to the Customer the value of that Product.
The customer can return or request the replacement of the ordered Products, within 48 hours, in the following situations:
1. The packaging shows severe damage - jars / bottles broken during transport; this case will be tested with edifying pictures of the Product, at the moment of opening the package. These products are not suitable for return, they will be replaced or their value will be paid by DELIRS, after a detailed analysis of the causes that led to these results.
2. The products were delivered / invoiced incorrectly.
3. The products have production defects - mold or other foreign objects visible inside the jar / bottle; This category also includes jars / bottles that have properly unsealed lids at the time of delivery - they are swollen or leaking.
4. The products do not comply with the content mentioned at the time of the Order.
DELIRS may refuse the Products returned by its Customers, if the return falls within one of the cases provided below, without the latter being able to claim damages - interests or compensations:
In case of replacement of the purchased Product with another Product or of a different type.
If a fraud is found on the part of the Client in order to obtain benefits from DELIRS.
If the returned Product is not in the same condition in which it was delivered (applies to incorrectly invoiced / delivered Products).
If compliance or replacement of the non-compliant Products is not possible, the refund of the value of the respective Products will be made within 48 hours from the return of the non-compliant product to DELIRS.
CONTACT DATA FOR PROBLEMS RELATED TO TERMS AND CONDITIONS
Site visitors have the opportunity to communicate at any time for any subject related to these Terms and Conditions, using the contact details below and to the following e-mail address: office@delirs.com
Correspondence address: Romania, JUD. HUNEDOARA, ORŞ. PETRILA, STR. GRĂDIŞTEI, NR.2
UPDATING THE TERMS AND CONDITIONS
Our visitors are requested to keep in mind that this Policy may be subject to periodic content changes, as well as the updating of the www.DELIRS.com website. Therefore, it is necessary to check the Terms and Conditions of use of the site www.DELIRS.com
MAJOR POWER
Neither party shall be liable for non-performance of its contractual obligations if such failure to perform on time and / or properly, in whole or in part, is due to a force majeure event. Force majeure is the unpredictable event, beyond the control of the parties and which cannot be avoided.
If within 15 (fifteen) days from the date of its occurrence, that event does not cease, each party shall have the right to notify the other party of the full termination of the contract, without any of them being able to claim damages from the other.
APPLICABLE LAW - JURISDICTION
This contract is subject to Romanian law. Any disputes arising between the Seller and Users / Buyers will be settled amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in Bucharest.